24/7 emergency · Same-day service · Since 2015
Garage Door Repair in Greater Vancouver
Broken spring, snapped cable, door off its track or an opener that won't respond. A GVA technician arrives with a fully stocked truck, gives you a firm price before any work starts and fixes most doors in one visit.
We answer this number 24 hours a day, every day of the year, and send a technician with a fully stocked truck.
Garage door repairs we handle every day
Every GVA truck carries springs, cables, rollers, hinges, opener parts and seals, so most garage door repairs are finished on the first visit.
A broken torsion or extension spring is the most common reason a door won't open. We replace springs in matched pairs, sized to your door's weight, and back them with a 3-year warranty.
Frayed, slipped or snapped lift cables make a door hang crooked or drop on one side. We replace both cables and re-set the drums so the door lifts level.
Chain, belt, screw and wall-mount openers that hum, stall, reverse or ignore the remote. We repair logic boards, gears, sensors and travel limits, or quote a replacement when repair isn't worth it.
Usually caused by a car bumping the door or a broken cable. We secure the door, straighten or replace the track and re-hang the rollers.
Grinding, shaking or a loud door usually means worn rollers or cracked hinges. Quiet nylon rollers are a common upgrade.
One dented or cracked section can often be replaced on its own when your model is still made.
Daylight, water or leaves under the door mean the bottom seal or perimeter weatherstripping has worn out.
Remote programming, keypad replacement and smart opener set-up.
Door stuck open overnight or car trapped inside? We answer every hour of the year.
Overhead, sectional and rolling doors for shops, warehouses and strata buildings.
What's wrong with my garage door?
Match what your door is doing to the most likely cause. If the answer says “call a pro”, stop using the door and the opener.
| Symptom | Likely cause | Safe to DIY? |
|---|---|---|
| Won't open, feels very heavy, or you heard a loud bang | Broken torsion spring | No, call a pro |
| Door hangs crooked or one side is lower | Snapped or slipped lift cable | No, call a pro |
| Opener hums or runs but the door doesn't move | Broken spring or disengaged trolley | No, call a pro |
| Door reverses before it reaches the floor | Dirty or misaligned photo-eyes | Yes, wipe and realign the sensors |
| Remote or keypad does nothing | Dead battery, lock mode or opener board | Yes, change the battery and check lock mode |
| Grinding, squealing or shaking | Worn rollers, dry hinges or bearings | Lubricate only. Worn rollers need a pro. |
| Rollers out of the track, door jammed | Track impact or a broken cable | No, call a pro |
| Daylight, water or leaves under the door | Worn bottom seal | Usually yes |
How much does garage door repair cost in Vancouver?
You always get a firm price before work starts. These are typical ranges for Greater Vancouver homes, before GST:
| Repair | Typical price |
|---|---|
| Service call and diagnosis | $65, waived when you go ahead with the repair |
| Broken spring replacement | $200–$350 |
| Cable repair or replacement | $150–$250 |
| Opener repair | $300–$500 |
| Door off track | $125–$200 |
| Panel or section damage | $250–$800 |
| Safety sensor (photo-eye) problem | $85–$150 |
| Noise fix or tune-up | $95–$175 |
| Not sure what's wrong | From $85 after diagnosis |
Double door: add $50. Custom or oversized door: add $100.
Abbotsford: add $25. Chilliwack: add $35. No travel fee anywhere else in Greater Vancouver.
Same-day service costs the same as a booked visit. An after-hours rate may apply to evening, weekend and holiday emergency calls, and we tell you before any work starts.
Get a ballpark for your door in 30 seconds with the repair cost calculator →
How a GVA garage door repair works
- 1
You call or book. A real person answers 24/7 and asks a few questions to judge urgency and the likely parts.
- 2
The nearest truck rolls. The closest available technician is dispatched and you get an arrival window.
- 3
Diagnosis and a firm price. The technician makes the door safe, finds the fault and tells you the price before any work starts.
- 4
Fixed on the spot. Parts come off the truck. Every repair ends with a full safety check: balance, auto-reverse, photo-eyes and hardware.
The parts of a garage door that break most
Springs, not the opener, lift your door. The opener only guides it. That's why a broken spring stops everything, and why springs and cables are the two jobs you should never attempt yourself.
Torsion vs. extension springs
Torsion springs sit on a steel shaft above the door and twist to lift it. Extension springs run along each horizontal track and stretch. A standard spring is rated for about 10,000 open-and-close cycles, roughly 7 to 9 years for a typical family. High-cycle springs last two to four times longer. If your door still uses extension springs, we often recommend converting to torsion for a smoother, safer door.
Cables, drums and bottom brackets
Lift cables run from the bottom brackets up to drums on the spring shaft. They carry the full tension of the springs, so a frayed cable is a warning sign. Replace cables in pairs.
Rollers, hinges and tracks
Rollers ride in the vertical and horizontal tracks. Hinges join the sections. Worn rollers and loose hinges cause most noise and shaking. A bent track will stop the door.
Opener, photo-eyes and the emergency release
The opener moves the door along a rail. Photo-eye sensors near the floor stop and reverse it if something crosses the beam. Openers made before 1993 usually have no photo-eyes and should be replaced. The red emergency-release cord lets you run the door by hand when the power is out, but only when the springs and cables are intact.
Should you repair or replace your garage door?
Repair it when a spring, cable, roller, hinge or opener part has failed, only one or two sections are damaged and the panel is still made, and the repair costs well under a third of a new door.
Replace it when several sections are dented, rusted, cracked or rotted, panels for your model are discontinued or won't colour-match, repairs keep stacking up on an older door, or your opener pre-dates 1993 and has no photo-eye sensors.
Not sure? Our technician can quote both on the same visit. See new garage doors →
Garage door brands and types we repair
We repair all major garage door and opener brands, including LiftMaster, Chamberlain, Genie, Craftsman, Linear, Marantec, Clopay, Garaga, Amarr, Wayne Dalton, Raynor, Richards-Wilcox and Steel-Craft.
Doors: steel, insulated steel, wood, carriage-house, aluminium and glass, single and double, residential and commercial.
Openers: chain-drive, belt-drive, screw-drive, wall-mount (jackshaft) and smart Wi-Fi openers.
Why Greater Vancouver homeowners choose GVA
| Look for | Why it matters | GVA Garage Doors |
|---|---|---|
| Real 24/7 availability | Someone answers, day or night. | 604.398.4009, every hour of the year |
| Experience | A company that has seen every door and opener. | In business since 2015 |
| Reputation | Recent Google, BBB and HomeStars reviews. | 4.9 on Google from 544+ reviews, BBB A+ |
| Licensing and insurance | You're protected if something goes wrong on your property. | Licensed, insured, WorkSafeBC covered |
| Clear pricing | A firm price before any work starts, not a quote far above or below everyone else's. | $65 call, waived on repair; price first |
| Warranty | Know what’s covered after the truck leaves. | 3 years on springs, 1 year parts and labour on every other repair |
What customers say about our garage door repairs
“Highly recommend GVA Garage Door Repair. Prompt and quality service with good pricing from tech Russ to fix a stuck Steel-Craft garage door due to worn out plastic gear.”
“Great and prompt service - answered all questions relating and never felt like I was rushed. Very reasonable service fee as well, will definitely be my first stop for all future garage door repair/work.”
“Its a job well done. The GVA GARAGE DOORS is highly recommended to others who will experience a problem on their garage door repair. Their customer service are friendly and attentive. The technician (Denis) is professional and expert on the trade. More power to you GVA Garage Doors.”
“Great experience with these guys as they offer very decent price and also quick and easy service. Do not look other place to have your garage door repaired call them!”
Garage door repair across Greater Vancouver and the Fraser Valley
Trucks are based in Surrey and cover the whole Lower Mainland every day.
Garage door broken? Stay safe while you wait
- Stop using the opener if a spring or cable is broken. Unplug it if you can.
- Keep children, pets and cars clear of the door.
- Don't touch springs, cables or red-painted bolts. They hold hundreds of pounds of force.
- Stuck open overnight? Call us first. We'll tell you if it's safe to close.
Garage door maintenance that prevents repairs
Every month: test auto-reverse by laying a 2×4 flat under the door and closing it; wave a broom through the photo-eye beam while it closes; look (don't touch) for frayed cables or gaps in a spring.
Every 6 months: spray garage-door lubricant on hinges, steel rollers and springs (never grease the tracks); tighten loose hinge and track bolts (never the red-painted bolts on the bottom brackets); check the bottom seal.
Every year: pull the release cord and lift the door halfway. It should stay put. Then book a professional tune-up.
Garage door repair FAQ
How much does garage door repair cost in Vancouver?
Most common repairs cost $125–$500 before GST. A broken spring is usually $200–$350, cables $150–$250, an opener repair $300–$500 and an off-track door $125–$200. Our $65 service call is waived when you go ahead, and you get a firm price before any work starts.
Can you fix my garage door today?
Usually, yes. We run same-day service across Greater Vancouver and answer 24/7. Most repairs are finished in one visit because the trucks carry springs, cables, rollers and opener parts.
How long does a garage door repair take?
Most repairs take one to two hours once the technician arrives. If a part has to be ordered, we make the door safe the same day.
Is it safe to open a garage door with a broken spring?
No. Without the spring the door's full weight falls on the opener, the cables and whoever is lifting it. Leave it closed, unplug the opener and call us.
Should both springs be replaced if only one broke?
On a two-spring door, yes. Both springs have done the same number of cycles, so the second one is usually close to failing. Replacing them as a matched pair keeps the door balanced and saves a second call-out.
How long do garage door springs last?
A standard spring is rated for about 10,000 cycles, roughly 7 to 9 years for a typical home. High-cycle springs last two to four times longer.
Why does my garage door reverse before it closes?
Most often the photo-eye sensors are dirty, knocked out of line or blocked. Wipe the lenses and check that both indicator lights are solid. If it still reverses, the close-force or travel limits need adjusting.
Why is my garage door so loud?
Worn steel rollers, dry hinges and loose hardware cause most noise. Lubricating the hinges and rollers often helps. Switching to sealed nylon rollers makes the biggest difference.
Can I fix my garage door myself?
Some jobs are safe: changing remote batteries, cleaning photo-eyes, lubricating hinges and replacing a bottom seal. Springs, cables, bottom brackets and off-track doors are under high tension and should be left to a trained technician.
Do you charge more for same-day or emergency service?
Same-day service costs the same as a booked visit. An after-hours rate may apply to evening, weekend and holiday emergency calls, and we tell you the price before we start.
What warranty do you give on repairs?
Spring replacements carry a 3-year warranty. Every other repair has a 1-year parts and labour warranty.
Which garage door and opener brands do you repair?
All major brands, including LiftMaster, Chamberlain, Genie, Craftsman, Linear, Marantec, Clopay, Garaga, Amarr, Wayne Dalton, Raynor and Steel-Craft.
Do you repair commercial garage doors?
Yes. We repair overhead, sectional and rolling doors for shops, warehouses and strata buildings. See commercial door repair.
How can I tell if my garage door is balanced?
With the door closed, pull the red emergency-release cord, lift the door by hand to about halfway and let go. If it stays put, it's balanced. If it drops or shoots up, the springs need adjusting.
Can I tighten the red bolts myself?
No. Never loosen or adjust the red-painted fasteners on the bottom brackets or spring anchors. They hold back the spring's full tension.
I lost my garage door remote. What now?
Call us for a replacement. We program the new remote and clear the opener's memory so the lost one no longer works.
Garage door stuck right now?
Call 604.398.4009. We answer 24/7 and most doors are fixed the same day.